Monthly advisory keeps a good plan from fading by the third month. Most Ontario owners don't lack ideas; they lack someone outside the daily rush who asks every month whether the numbers are moving and what to change. On a retainer, that's Ali's job.
Who this is for
Owners who have a plan, or want one, and need help sticking to it. It suits businesses large enough to have a few managers or key staff but not large enough for a full-time marketing or growth executive.
If you haven't yet decided where growth should come from, a growth diagnosis usually comes first, and advisory follows from it.
What's included
A regular rhythm, a numbers review and, where you want it, hands-on work.
- A monthly review meeting with you and anyone else who owns a target. We look at the agreed numbers, what moved, what didn't and why.
- A one-page monthly note recording decisions, owners and dates, so nothing is lost between meetings.
- Marketing direction. Briefing and checking the work of your staff, agencies or freelancers so it matches the plan.
- Hands-on work on larger retainers: local search, website changes, campaign planning or sales follow-up design.
- Quarterly reset. Every three months we revisit the targets and drop what isn't working.
What a month looks like
Here is a typical month on a mid-sized retainer.
- Week 1: numbers pulled from your accounting, sales and analytics tools; short written summary.
- Week 2: review meeting, 60 to 90 minutes.
- Weeks 2–3: agreed tasks done or briefed to your team.
- Week 4: check-in call on progress; prep for next month.
On a smaller retainer, the hands-on work drops away and the focus is the meeting and the monthly note.
A worked example of the value
The retainer earns its keep when it stops expensive mistakes as often as when it finds new revenue. Consider a Markham professional services firm spending $6,000 a month across three marketing channels.
In month two, the numbers show one channel producing 70% of enquiries for 30% of the spend and another producing almost none. Moving that wasted spend into the working channel, without increasing the total, can lift enquiries noticeably within a quarter. On a $3,500 retainer, avoiding even $2,000 a month of wasted spend covers more than half the fee before any new revenue is counted.
Timeline
Advisory is ongoing, but we judge it every quarter. The first month is mostly set-up: agreeing targets, getting access to the numbers and setting the meeting rhythm. Months two and three show whether the rhythm works. At each quarterly reset you decide whether to continue, change the scope or stop.
How results are measured
Against the targets in your plan, reviewed monthly and reset quarterly. Typical measures include revenue in priority lines, gross margin, new customers from target towns, enquiry-to-sale rate and marketing cost per new customer.
We also track one thing owners often forget: how many hours a week you spend on work that someone else could do. Growth that only comes from more owner hours isn't sustainable.
Mistakes to avoid
- Meetings without numbers. If the monthly meeting is just a chat, the retainer is wasted. Bring data, even rough data.
- Too many advisors. If your accountant, a marketing agency and a coach all push different priorities, you'll freeze. Agree who sets direction.
- Treating the advisor as a crutch. The aim is a business that runs on a plan, not one that waits for a monthly call.
- Expecting legal or tax answers. We'll flag when a question needs a lawyer or CPA, but we won't answer it ourselves.
Next steps
If you want to see whether the rhythm suits you, start with a single paid hour. Bring last quarter's numbers and your top three goals. The pricing page lists the hourly, project and retainer ranges, and if you prefer a performance-based arrangement, our sister site Ontario.partners explains the Growth Partner Program. To start, use the contact page.
Frequently asked questions
How is this different from hiring a marketing manager?
A manager works inside the business full time and handles execution. An advisor works a set number of hours, brings an outside view and holds the plan to account. Many clients use both: we set direction and their staff or suppliers carry it out.
How often do we meet?
Most retainers include a monthly review meeting plus shorter check-ins as needed. Larger retainers add more frequent sessions and hands-on work. The rhythm is agreed at the start and written into the scope.
Can we cancel?
Yes. Retainers run month to month with no lock-in. We ask for notice so the handover is clean, and everything we produce for you stays yours.
What does a retainer cost?
Monthly retainers range from $2,500 to $12,000 depending on hours and how much execution is included. Ontario clients pay 13% HST on top. The first 30-minute consultation is free.